What payment options do you accept?

We accept American Express, Discover, MasterCard and Visa debit/credit card payments, PayPal and will soon be accepting Bitcoin & other alt coins. We don't accept personal checks, money orders, or multiple forms of payment.

Do you have gift cards? 

Of course, we love to provide the best shopping experience for our valued customers. Simply go to Live Chat Support in Messenger to make a request for the amount you would like--and our team will take it from there, once paid we will send you or your chosen recipient the gift card. We thank you & think it is a huge compliment to have you share our boutique with your friends and loved ones. In fact, our Diamond Club offers benefits for you both. Join today to receive $10 off your first order, a free accessory with every $25 purchase and exclusive deals for you and your friends. 

What size should I order?

We understand that all of our beautiful customers are different shapes and sizes, and sometimes it is difficult to shop online because you are worried about sizing. We have a sizing guide to help you decide which size would be best for you.

We also try to provide specific details about each product in the description to help you make the best choice in size. If you still have questions feel free to message us at customercare@bogoboutique.us and we will gladly help you with your order and any questions. 

Questions about My Order?

For any questions about your order please contact Customer Care through Live Chat Support on Messenger or by email 24/7 at customercare@bogoboutique.us. We are also available by phone at 251-333-0323 Monday-Friday 9:00 AM - 6:00 PM CST. 

When will my order ship?

As on online boutique we curate some of the hottest products from around the globe but that also means we deal with multiple designers and manufacturers for our products. This allows us to bring you a larger selection of items but it also means that some items may ship separately depending on the designer. All items will include the estimated shipping dates during the time you place your order. Please see our shipping information section for more details or contact Customer Care if you are still unsure about shipping for your specific order at customercare@bogoboutique.us. Please provide your name, the order number and the item description in the email. 

Do you accept Returns?

We accept returns for full refunds within 30 days of your delivery date for unworn items, items ordered in the wrong size or items found with any defects at delivery. We always aim to please our customers and are ready to help with your returns. Our goal is always to make our customers happy with every purchase. Return shipping costs will be your responsibility and we will issue refunds once items are returned.  Once the delivery is returned by mail, your return will typically be processed within 7 business days depending on your bank or method of payment. Contact our team by email today at customercare@bogoboutique.us to process your return or call us at 251-333-0323 Monday- Friday 9:00 AM - 6:00 PM CST.